Our team has the required knowledge and experience of designing, implementing, and managing outsourced customer management that suites every business. This is to ensure your existing customers maintain a positive impression of your business and advocate for your brand.
We have an existing operation contact centers with more than 3500 seats based in Egypt, as our 2 operation partners; Etisal International and IDS are located and serving different multinational companies. We will help you minimize your customer care cost while attaining the best results through seamless operation. We can handle all your customer support enquiries via any channels you choose. We provide a full range of communication channels including inbound & outbound call center, web chat, social media management and e-mail support.